The course equips managers, controllers and officers with the necessary practical skills to manage and administer contracts for goods and services.

After completion of the course, delegates will be able to: 
- understand the basic law of contract in South Africa; 
- understand contract management terminology; 
- plan and organise contracts for goods and services;  
- define the scope of work, process, agreement and management philosophy; 
- direct and control the contract administration; 
- negotiate contracts and terms;  
- evaluate, negotiate and enforce service level agreements; and 
- renegotiate and terminate contracts.

The course covers the following topics:
1. Law of contract 
2. Understanding the South African legal system 
3. Requirements of a valid contract 
4. Offer and acceptance 
5. Reaching agreement 
6. Formalising the agreement 
7. Capacity and authority 
8. Warranties, guarantees and indemnities 
9. Termination of the agreement 
10. Common danger areas 
11. Service level agreements 
12. Contract management 
13. Planning, organising, directing and control 
14. Outsourcing 
15. Contract management terminology 
16. Precontractual planning and best practices 
17. Organising before awarding the contract: the process 
18. Contract award 
19. Contract administration and control 
20. Negotiation skills 
21. Managing service level agreements